Exhibitor Information
Welcome to Design & Build Week 2025! Please see below important exhibitor contacts and information.
Important Info
{Replace with floorplan from Nick once finalised}
Opening Hours
Exhibitor access
Friday 28th March
Space Only Stands: 8am – 10pm
Shell Scheme Stands: 10am – 10pm
Saturday 29th & Sunday 30th March
All exhibitors: from 8am
Monday 31st March
AusFitness Expo exhibitors: 8am – 12pm
Visitor show hours
Saturday 29th March: 10am – 5pm
Sunday 30th March: 10am – 5pm
Collecting Your Exhibitor Badge
Collect your badge from the Registration Desk in front of Door 8.
The Registration Desk is open:
Friday 28th: 9am – 5pm
Saturday 29th: 8am – 5pm
Sunday 30th: 8am – 5pm
Have your ticket QR code ready and your screen brightness at 100% so the registration team can easily scan you in.
Lead Scanner
If you have ordered a lead scanner, a Lüp staff member will deliver and explain how to use the device prior to show open on Friday 28th. If you have any questions regarding this, please visit the Exhibitor Registration Desk (where you collect your badge) in front of Door 8.
How do I access my leads?
The primary contact for your company has been sent login details to view and download your leads. If you cannot find this email, please contact exhibitor.sales@lup.events so they can resend it to you.
Exhibitor Parking
MCEC car park: Entry via Normanby Road. Max. vehicle height 2.1m. There is no discount for parking at this venue.
South Wharf Retail car park: Entry via Convention Centre. Max. vehicle height 2.1m. There is no discount for parking at this venue.
Freeway car park (open air parking for oversize vehicles): Entry via Munro Street or Normanby Road. No vehicle height restrictions. There is no discount for parking at this venue.
2026 Stand Bookings
Visit the Sales Office near the Active Stage for special rates and best spots!
Bump Out Requirements
During bump out on Sunday 31st March at 5pm, you are required to wear enclosed shoes and a high visibility vest. All exhibiting stuff MUST have this on from 5pm so the bump-out process can begin.
Please drop your vests in the yellow wheelie bins at the door when exiting.
Please note, the loading dock doors will not open until all visitors have left the halls and every exhibitor has their high visibility vest on.
Contacts
Need assistance during your time onsite? Here is a list of key suppliers and services to support your stand build, logistics, and operational needs. From freight, power, venue services, to refrigeration.
Harry the Hirer (Furniture, Walling, Signage, Power, AV, Rigging)
Furniture, Shell Scheme, Signage:
Sophie Swinton
📞 0450 704 975
✉️ sophies@harrythehirer.com.au
Tylah Hill
📞 0491 705 997
✉️ tylahh@harrythehirer.com.au
Space Only Stands:
Fallon-Christine Carrington
📞 0415 067 474
✉️ fallonc@harrythehirer.com.au
Asha Narayan
📞 0412 769 569
✉️ ashan@harrythehirer.com.au
Allycia Shwartz
📞 0412 975 520
✉️ allycias@harrythehirer.com.au
AV, Rigging, Power:
Rory Kelly
📞 0450 607 679
✉️ roryk@harrythehirer.com.au
MCEC (Venue & Exhibitor Services)
Melbourne Convention & Exhibition Centre (MCEC)
📍 1 Convention Centre Place, South Wharf, VIC
📞 03 9235 8000
✉️ exservices@mcec.com.au
Entry via Doors 2 & 6, Bays 1–13
GEL Events (Freight, Loading Dock Management & Stock Storage)
📞 0433 712 338
✉️ Fiona Campbell – fionac@gelevents.com.au
Lüp (Lead Capture / Scanners)
For the fastest assistance, see the Lüp team members on the concourse (where you collected your badge).
✉️ exhibitor.sales@lup.events
FWood & Son (Plumbing)
Paul Wood
📞 0418 330 376
✉️ paul@fwoodplumbing.au
Cold Display Solutions (Refrigeration Hire)
📞 1300 668 292
✉️ events@coldsolutions.com.au
Food Safety Supervisor
Mary Whelan
📞 0408 039 964
✉️ mwhelan@foodservicesadvisor.com.au
National Media (Organisers)
National Media staff will be on the exhibition floor to help you with any questions you may have. Keep an eye out for our blue National Media badges. Alternatively, visit the Organiser’s Office located in Office 2.1.
Customer Care Team
📞 0483 956 824
✉️ customercare@nationalmedia.com.au
Accommodation Partner
Pan Pacific Hotel Melbourne – 15% exhibitor discount available
📍 2 Convention Centre Place, South Wharf
📞 03 9027 2000 (Mon–Fri, 9am–5pm)
✉️ holly.hearn@panpacific.com
Quote Code: 2505NATIO1